Refund policy

At Frotocity Store, we maintain strict quality checks to ensure you receive the best products.

No Refund Policy
We do not offer refunds on any purchases.

Replacement Policy

Replacements are accepted only if the product is damaged or defective.
Customers must inform us within 2 days of receiving the order.
Requests made after 2 days will not be accepted.

Conditions for Replacement

Product must be unused and in original packaging
Proper unboxing video / proof is required
Product should not be damaged due to misuse

Important Notes

No returns or replacements will be accepted after 2 days
Products once used will not be eligible for replacement

For any concerns, contact us at:
📧 ecom.frotocitystore@gmail.com